Your Privacy Is Our Priority
This policy describes in detail how your personal information is collected, used, and kept secure on the tg777 platform.
Introduction & Scope
This Privacy Policy ("Policy") is a legal document of tg777 that applies to all registered members and visitors who use our website, mobile version, and related services (collectively, the "Platform").
tg777 is committed to providing a safe and transparent experience for players in Bangladesh. We believe your personal information is a valuable asset — protecting it is not just our responsibility, it is our commitment to you.
This Policy is consistent with applicable laws and regulations of Bangladesh and has been drafted following international best practices in data protection.
Information We Collect
tg777 collects only the information necessary for providing services, managing accounts, and ensuring security. We may collect the following categories of information:
A. Information You Provide Directly
Information you provide on your own, such as:
- Full name and date of birth
- Email address and mobile number
- Password (stored in encrypted form)
- National ID card or passport details (for identity verification)
- Payment information (bKash, Nagad, Rocket, Upay, or bank details)
B. Automatically Collected Information
Information recorded automatically when you use the Platform:
- IP address and device type
- Browser version and operating system
- Login time, session duration, and navigation patterns
- Gameplay history and transaction records
- Referral source (the link or path through which you arrived)
C. Information Received from Third Parties
In some cases, we may receive limited information from trusted third-party services for the purpose of identity verification or fraud prevention. This information is used only for the specified purpose and is not disclosed elsewhere.
Purpose of Data Use
tg777 uses collected information only for the legitimate purposes listed below. Where applicable, we obtain your consent before any use.
Account Management
For account registration, login verification, password recovery, and membership maintenance.
Transaction Processing
To securely complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer.
Security & Fraud Prevention
For account protection, identifying suspicious activity, and anti-money laundering (AML) compliance.
Customer Support
To assist with resolving your issues, settling complaints, and making it easier to communicate with the support team.
Service Improvement
Analysis to continuously improve platform performance, game variety, and user experience.
Important Notifications
To send important account updates, policy changes, and security alerts.
Data Storage & Security
tg777 takes industry-standard technical and administrative measures to protect your personal information. The key components of our security framework are:
SSL Encryption (SSL/TLS)
All data exchanged between your browser and our servers is protected by industry-standard SSL/TLS encryption. This ensures that your login credentials, payment data, and personal details cannot be read by any third party.
Secure Data Storage
Collected data is stored in encrypted databases. Passwords are never stored in plain readable form — they are secured using one-way cryptographic hashing.
Access Control
Access to your information is granted only to staff members who require it to provide services. All staff work under strict confidentiality agreements.
Regular Security Reviews
Our systems are tested through regular security audits. Potential vulnerabilities are identified and resolved quickly to keep your information protected at all times.
Please note that no method of transmitting information over the internet or electronic storage is completely secure. We make every effort to protect your information, but we cannot guarantee absolute security.
Sharing Data with Third Parties
tg777 does not sell, trade, or rent your personal information to third parties. However, information may be disclosed in the following limited circumstances:
Payment Processors
Necessary information is shared with bKash, Nagad, Rocket, Upay, and bank transfer providers to complete transactions. This information is used solely for processing the specific transaction and is governed by the respective provider's own privacy policy.
Technology & Service Partners
Game providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe) and technology partners assist in operating our platform. These partners are given access only to the limited information necessary for their specific services and are bound by confidentiality agreements with us.
Legal Obligations
We may provide information in response to court orders, lawful requests from law enforcement agencies, or mandatory disclosures under applicable law. In such cases, we provide only the minimum information required.
Business Transfers
In the event of a business change such as a merger, acquisition, or asset sale, your information may be transferred. In such cases, we will notify you in advance and the new entity will be obligated to comply with this Policy.
Cookies & Tracking Technologies
The tg777 platform uses cookies and similar technologies to operate correctly and improve the user experience. Information on the different types of cookies is provided below:
Essential Cookies
Essential for the basic functioning of the platform. They are used to maintain login sessions and ensure security. These cookies cannot be disabled.
Analytical Cookies
Used to understand how you use the platform. This information helps improve services. Not personally identifiable.
Functional Cookies
Used to remember your preferences such as language selection and display settings. Provides a personalized experience on return visits.
Cookie Control
You can reject non-essential cookies by changing your browser settings. However, this may limit some functionality of the platform.
Your Rights
As a registered member of tg777, you have the following rights over your personal information. To exercise these rights, contact us at [email protected].
1. Right to Access
You have the right to know what information we have collected about you, for what purpose it is being used, and with whom it has been shared. Upon request, we can provide you with a copy of your information.
2. Right to Rectification
If any information in your account is incorrect or incomplete, you may request that it be corrected or updated. We will make the necessary changes within a reasonable time.
3. Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, some information may be retained for a specified period due to legal obligations, ongoing disputes, or financial regulatory requirements.
4. Right to Object to Processing
You may object to certain types of data processing, such as marketing communications or profiling. We will assess the validity of your objection and take appropriate action.
5. Right to Data Portability
You may request to receive your personal information in a structured, commonly used, and machine-readable format.
Protection of Minors
tg777 is strictly for individuals aged 21 and above only. Under no circumstances do we collect information from minors or permit them to use the platform.
We apply age verification procedures at registration. If we become aware that a minor has created an account, that account will be closed immediately and all associated information will be deleted.
Data Retention Period
tg777 retains your personal information only for as long as necessary. The retention period depends on the following factors:
Active Accounts
We retain your information while your account remains active. This is necessary for service delivery, account security, and legal compliance.
After Account Closure
Even after an account is closed or deleted, financial transaction records, identity verification information, and anti-money laundering documents are retained for a defined period as required by legal obligations. They are then securely deleted.
Disputes & Investigations
In the case of ongoing legal disputes, investigations, or claims, relevant information is retained until the matter is resolved.
Policy Changes
tg777 reserves the right to modify, amend, or update this Privacy Policy as needed. Before changes take effect, we will notify you in the following ways:
- By displaying a notice on the platform
- By sending a message to your registered email (for significant changes)
- By updating the "Last Updated" date at the top of this page
Continued use of the platform after changes are made will be considered your agreement to the updated policy. We recommend that you visit this page regularly.
Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact our dedicated support team:
Email Support
Write to us for privacy-related requests, data correction or deletion requests, and other inquiries:
[email protected]
Live Chat
Use our 24/7 live chat service for quick assistance. Our support team provides help in both Bengali and English.
We take all privacy requests we receive seriously and try to respond as quickly as possible. Complex requests may take a little more time to resolve fully.
Start safe and enjoyable gaming at tg777
Your data is protected, your experience is enjoyable — tg777 is by your side every step of the way.
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